help center

Customer Support Portal

Direct Access to Your White-Glove Service Team

At 2Accept, we believe in providing exceptional service tailored to your business needs. Our Customer Support Portal offers direct access to our expert service team, ensuring you receive personalized, high-touch support whenever you need it.

How to Contact Your Dedicated Payment Expert

Getting assistance has never been easier. Whether you have a technical question, need help with a transaction, or want guidance on optimizing your payment solutions, our white-glove support team is here for you.

Ways to Reach Your Dedicated Payment Expert:

  • Live Chat Support: Access real-time support directly from your dashboard for urgent issues.
  • Direct Phone Line: Call your assigned account specialist for immediate assistance during business hours.
  • Support Ticket System: Submit a detailed support ticket for complex inquiries and receive prioritized responses.
  • Email Support: Send an email to our dedicated support address for less urgent matters.

What You Can Expect from Our White-Glove Support

  • 24/7 Priority Assistance: Immediate help when you need it most.
  • Dedicated Account Managers: Work with a personal expert who understands your business inside out.
  • Technical Troubleshooting: From integrations to payment issues, we help you solve problems quickly.
  • Proactive Guidance: Stay compliant and optimize your payment processing strategies with expert recommendations.

Frequently Asked Support Topics We Handle

  • Account setup and onboarding assistance.
  • Payment gateway integrations.
  • Chargeback prevention strategies.
  • Compliance and regulatory guidance.
  • Custom reporting and analytics support.

Need Immediate Assistance? Access our support team today and experience the 2Accept white-glove difference. Contact us now through your portal for expert support tailored to your business.